Returns & Exchanges
At Hiya Health, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original condition. Whether it's a fit issue or a change of heart, our seamless returns process ensures your fashion journey remains stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn items with original tags attached into the reusable shipping bag and securely seal it for transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing